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PRIVACY
Crandall Co. Distribution

Privacy Policy

This Privacy Policy explains how Crandall Co. Distribution collects, uses, stores, and shares information submitted through this website in connection with catalog browsing, quote requests, order placement, and commercial communications. Last updated: April 14, 2026.

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Business Information
We may collect business contact details, billing information, shipping details, and procurement records.
02 / 04
Operational Use
Information is used to process inquiries, review orders, coordinate fulfillment, and manage customer service.
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Limited Sharing
We may share information only with service providers and logistics or payment partners necessary to operate the business.
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Retention & Security
We retain records as reasonably necessary for commerce, compliance, accounting, and internal operations.
On This Page
Information We Collect How We Use Information Payments & Orders Sharing of Information Cookies & Analytics Data Retention Security Your Choices Policy Updates Contact
Section 01

Information We Collect

We may collect information you provide directly when you submit a cart request, order form, payment authorization, quote inquiry, purchase order request, or contact message through this website.

  • Business name, contact name, email address, phone number, billing address, and shipping address.
  • Order-related information such as products requested, quantities, case or pallet preferences, and account notes.
  • Payment-related data entered during checkout or payment authorization workflows.
  • Technical information such as device data, browser type, and general site interaction information.
Section 02

How We Use Information

We use collected information to operate the website, respond to procurement inquiries, process and review wholesale orders, coordinate payment, arrange shipping, communicate order status, and improve our commercial operations.

  • To verify purchasing and billing details.
  • To provide quotes, invoices, confirmations, and service messages.
  • To manage inventory planning, order fulfillment, customer support, and internal reporting.
  • To help protect the business from fraud, misuse, unauthorized transactions, or delivery disputes.
Section 03

Orders, Payments, and Commercial Records

When you place or submit an order request, we may store business and transaction data related to that request. This may include order history, request timing, shipping notes, invoice references, and communications relevant to the account.

Payment information may be processed through internal systems or authorized payment partners as needed to complete the requested transaction or verify payment status.

Section 04

How Information May Be Shared

We do not sell your personal or business information. We may share information only where reasonably necessary to operate the website and fulfill commercial obligations.

  • With payment processors, financial institutions, and accounting providers.
  • With carriers, freight brokers, warehouses, and distribution partners handling delivery logistics.
  • With service providers supporting technology infrastructure, customer communications, fraud prevention, or analytics.
  • Where disclosure is required by law, legal process, or to protect our business rights and operations.
Section 05

Cookies and Site Analytics

This website may use cookies, local storage, and related technologies to maintain cart behavior, remember preferences, improve usability, and evaluate overall website performance.

These technologies may help us understand which pages are most useful, how visitors move through the catalog, and where site performance may require improvement.

Section 06

Retention of Information

We retain information for as long as reasonably necessary to support order processing, customer service, recordkeeping, accounting, legal compliance, dispute resolution, and other legitimate business purposes.

Retention periods may vary depending on the nature of the information and the commercial relationship involved.

Section 07

Data Security

We use reasonable administrative, technical, and organizational measures intended to protect business and customer information from unauthorized access, misuse, alteration, or disclosure.

No website or electronic system can be guaranteed to be completely secure, and users should also take reasonable precautions when submitting information online.

Section 08

Your Choices and Requests

You may contact us to request updates to your business contact information or to inquire about the records associated with your account communications. We may need to verify the request before acting on it.

Section 09

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in website functionality, operational practices, legal requirements, or business processes. Updated versions become effective when posted on this page.

Section 10

Contact Us About Privacy

If you have questions about this Privacy Policy or about how information is handled in connection with this website, please use the contact information below.

Business Address
718 Vanderbilt Dr
Elizabethtown, KY 42701
Phone
+1 270 684 3476
Email
procurement@crandallcodistribution.com
Est. 2024 — Elizabethtown, KY
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Crandall & Co. Distribution

Dedicated wholesale provider of industrial packaging and sustainable food service disposables. Elizabethtown, KY.

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